CRM development

Maintain relationships, manage data and use statistics from customers with our custom CRM

Custom CRM Software Development Services

Helping your business drive success making everyone part of your organization. We allow you engage and nurture more customers with us.

CRM is a key tool for serving valuable solutions to customers and maintaining healthy relationship with them. Solution in Customer Relationship Management varies from business leads supervision or customer interfacing development or sales force mechanization to uninterrupted correlation management - from marketing to deliverance of service or product. Customer Relationship Management solutions at KPK technology solutions are most deftly framed to serve modern-day business needs. Our adept professionals have extensive experience in building huge CRM applications and develop a solution following a standardized and agile system of solution development.

Through our dynamic CRM solutions, we provide you with custom modules and incorporate your CRM arrangement with third party application to provide IT sync within different applications. We provide a range of development and customization services that allow us to deliver CRM and accountancy systems that exactly meets your needs and specifications. Also, we provide customized module development services for Sugar CRM, Microsoft Dynamics, Vtiger. You get entire CRM product engineering and CRM software up-gradation services with the right mix of solution for your ever growing business requirements.

All inclusive CRM solutions

Our experts work closely with you ensuring your CRM solution delivers the functionality users expect and the flexibility required by your business to adapt and grow.

Strategic CRM

Strategic CRM is a kind of CRM in which the customers come first in place in the business. It does wonders in collecting, segregating and applying information about customers and market trends in order to help it come up with better value proposition for the customer.

Analytical CRM

Based on capturing, interpreting, segregating, storing, modifying, processing and reporting customer-related data, Analytical CRM comprise of internal business-wide data such as Sales Data, Finance Data and Marketing Data.

Operational CRM

Operational CRM is mainly about customer-centric business processes like marketing, selling and services. This comprise of automations such as, Sales Force Automation, Marketing Automation and Service Automation. At KPK Technology we have expertise in ZOHO and Sales Force.

Collaborative CRM

Smooth communication and transactions among businesses is possible via collaborative CRM. Collaborative CRM employs new communication systems such as chat rooms, web forums, Voice over Internet Protocol (VoIP) and Electronic Data Interchange (EDI). At KPK technology, we specialize in Sugar CRM.

Benefits of Bespoke CRM Software development

  • Enables our customers to build long-term relationships with their clients.
  • Assist in getting new customers.
  • Internal business can have enhanced coordination, integration and efficiency.
  • Complete information about the consumers can be kept at a single location.
  • Possible to update information about consumers allowing them to get better services.
  • Increase profits.
  • Facilitate marketing and sales automation, generate good ideas and track new sales leads.
  • To provide after sales service like resolving customer's problems.
  • To convert possible customers into actual customers and get their orders.

The six components of our service essentials

End-to-end CRM application development

With expertise in bespoke software development we can create a feature-rich CRM application for your organization. Our team has experience of building CRM applications for BPOs and corporate.

Open source CRM Solution Development

Based on your requirements we can identify the best open source solution for you and then configure and customize it for your needs. Our team has expertise in creating many CRM solutions using SugarCRM .

CRM solution customization

If you have already implemented a CRM solution and you want to customize it for your company's specific needs, then we can help. Our technical know-how in multiple operating systems, programming languages, application servers, and database management systems helps us in creating tailored solutions.

Upgrade and Maintenance

If you want to upgrade to a newer version or another CRM application, our team can enable easy transition without any loss of data and productivity. We will build the upgrade and test it before implementing it on your system to minimize downtime. Automation tool Development / enterprise tool